Contact tempinsuranceuk.com

We’re here to help.

Questions about this website and your introduction come to us. Questions about a quote, a payment or a policy go to GoShorty, the broker that arranges the cover, so they reach the people who can act on them straight away.

Ask us

About the website or your introduction

Something wrong or unclear on a page
How your introduction to the broker was handled
The details we hold about you
Press, partnerships and the guides

Send us a message

Or email hello@tempinsuranceuk.com.

Ask the broker

About a quote, a payment or a policy

A quote you have started or finished
A payment, a refund or a price
Your certificate, policy documents or a change to the policy
A claim: use the insurer named in your policy documents

How to reach GoShorty

We hold no record of your quote or policy and cannot change either.

General enquiries

Send Us a Message

For anything about the website, the guides, your details or how your introduction was handled. It goes to a monitored mailbox and you get a reply by email.

Making a complaint

A complaint about our part, the website or the introduction, comes to us under our complaints policy. A complaint about a quote, a policy or a claim goes to the broker or the insurer, who each have their own procedure.

Read the complaints policy

Or email complaints@tempinsuranceuk.com so it is logged as a complaint from the start.

Your data

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Choose “a data protection request” on the form, or email hello@tempinsuranceuk.com. We respond within one month. The details you gave on the broker’s site are held by the broker.

Not satisfied? You can complain to the Information Commissioner’s Office at any time.

Phone

Call 01252 279 398 and choose the option that fits. Questions about a quote, a payment or a policy are put through to GoShorty. Questions about the website, your introduction, your data or press reach us. Lines open 9am to 5.30pm, Monday to Friday.

Or call GoShorty directly on 0333 433 0001, 9am to 5.30pm, Monday to Friday, local rate.

Help with a quote or a policy

Reaching GoShorty

GoShorty is a trading style of Complex to Clear Group Limited, the FCA-authorised broker that prepares your quote, takes payment and issues the policy. Its customer team, not ours, holds your record.

Your account

Quotes, purchases, documents and changes, in the broker’s member area.
your.goshorty.co.uk
Email the broker

For a quote, a payment, a change or a cancellation.
support@goshorty.co.uk
Call the broker

9am to 5.30pm, Monday to Friday. Local rate.
0333 433 0001
Help centre

Documents, the MID, cancellations, claims and add-ons, answered by the broker.
Open the help centre

Claims are urgent and go to the insurer, not the broker and not us. The insurer and its claims line are named in your policy documents. Most insurers ask to be told within 24 hours.

Where we are

Registered Office

Simply Quote Comparison Ltd
Sentinel House
Ancells Business Park
Harvest Crescent
Fleet
Hampshire
GU51 2UZ

This is the company’s registered office for correspondence. There is no counter and nothing to collect, so please write rather than visit.

Open in Google Maps

Map of the registered office

The map is drawn by Google, which may set its own cookies when it loads. It loads automatically if you have allowed functional cookies.

Company and Regulatory Information

Who we are

TempQuote is a trading style of Simply Quote Comparison Ltd, registered in England and Wales under company number 15008284. Registered office: Sentinel House, Ancells Business Park, Harvest Crescent, Fleet, Hampshire, GU51 2UZ. ICO registration ZB659587.

Simply Quote Comparison Ltd is an Introducer Appointed Representative (FCA reference number 1011184) of Seopa Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA FRN 313860). Seopa Ltd is located at Floor 4, Blackstaff Studios, 8-10 Amelia Street, Belfast, BT2 7GS.

Who arranges your cover

Temporary insurance quotes and policies are provided by GoShorty, a trading style of Complex to Clear Group Limited, registered in England and Wales under company number 05044963 and authorised and regulated by the Financial Conduct Authority (FCA FRN 751221).

We introduce you to GoShorty and their panel of insurers, who arrange the policy, set the price and handle any claim. We are not an insurer or an insurance broker, and we do not give advice or recommend a policy. We may be paid a fee if you take out a policy after being introduced by us, at no cost to you.

You can check all three firms on the Financial Services Register. More about who does what is on the about page.